Hospitality Terms and Conditions
TASMANIA DEVILS FOOTBALL CLUB HOSPITALITY
TERMS AND CONDITIONS
1.0 DEFINITIONS
Client – means the party named as the “company name” on the application form (and includes its authorised representatives and invitees acting on its behalf).
TFC – means TFC AFL Limited (ABN 70 667 652 333).
Facility – means the hospitality facility, suite, room, function space and/or allocated seating (as applicable) allocated to the Client by TFC within the Venue, and includes any associated access areas notified by TFC from time to time.
Venue – means any venue used for TFC home VFL matches (and any surrounding precinct and event areas operated by, or under the control of, the venue operator) including but not limited to designated stadiums in Tasmania and interstate.
Guests – means the Client’s guests, invitees, employees, contractors and representatives attending the Venue or using the Facility in connection with the hospitality package.
Hospitality Package (or Booking) – means the hospitality package and/or ticketing and inclusions purchased by the Client from TFC for a particular match or matches (as applicable), as set out in the Client’s application and any confirmation issued by TFC.
2.0 AGREEMENT
2.1 By submitting an application for, or purchasing, a Hospitality Package for the 2026 VFL Premiership Season, the Client agrees to be bound by these terms and conditions.
2.2 All Hospitality Packages (including any ticketing, seating, facilities and inclusions) are subject to availability and are not confirmed unless and until TFC issues a written confirmation (which may be by email and/or invoice). If a requested Hospitality Package (or any component of it) is unavailable, TFC may offer an alternative. If the Client does not accept the alternative, no contract will be formed in respect of the unavailable component and any amounts paid for that unavailable component will be refunded.
2.3 Hospitality Packages apply only to VFL matches in which TFC participates and do not include finals matches unless expressly stated in writing by TFC.
2.4 TFC may vary these terms and conditions from time to time by publishing updated terms and conditions and/or otherwise notifying the Client in writing. Unless required by law or otherwise stated by TFC, updated terms will apply to new Bookings made after the updated terms take effect.
2.5 Without limiting any other rights, TFC may cancel a Booking (in whole or in part) without refund, and/or refuse entry or remove any person from the Venue, where the Client or any Guests breach these terms and conditions, any Venue conditions of entry, or any reasonable direction of TFC, Venue management or security.
2.6 Where the Client enters into an arrangement with any third party in connection with a Booking (including sharing a Facility or allocating tickets), all relevant parties must be listed on the application form (or otherwise approved in writing by TFC) and the Client and those parties will be jointly and severally liable for all obligations, including payment and compliance with these terms and conditions.
3.0 APPLICATION AND PAYMENT
3.1 Unless otherwise agreed in writing, full payment for a Booking must be received by TFC by the due date specified on the invoice (or otherwise as advised by TFC) and in any event prior to the relevant match.
3.2 If TFC agrees to a payment plan, instalments must be paid in accordance with the schedule advised by TFC. Unless otherwise stated, the first instalment is due by the 15th of the month of booking (or the following month if booked after this date).
3.3 If payment is not received by the applicable due date (including any instalment due date), TFC may (at its discretion) withhold or cancel ticketing and inclusions, refuse entry, and/or cancel the Booking. Availability of ticketing and Bookings is not guaranteed until all amounts owing are paid in full.
3.4 Subject to these terms and conditions and applicable law (including the Australian Consumer Law), seasonal hospitality packages are non-refundable once the 2026 VFL Premiership Season has commenced.
3.5 Casual bookings (including single-match bookings) – cancellation fees:
- If cancelled more than seven (7) clear days before the match date: 50% cancellation fee applies.
- If cancelled within seven (7) clear days of the match date (including within five (5) business days): 100% cancellation fee applies.
- Corporate suites: if cancelled more than ten (10) clear days before the event date: 50% cancellation fee applies; if cancelled within ten (10) clear days of the event date: 100% cancellation fee applies.
3.6 A Booking is only confirmed once TFC has issued written confirmation in accordance with clause 2.2.
3.7 Tickets, passes and/or other access credentials will not be issued (and may be withheld, cancelled or deactivated) until full payment is received.
3.8 TFC reserves the right to refuse any application or booking at its discretion.
4.0 CODE OF CONDUCT AND CONDITIONS OF ENTRY
4.1 The Client is responsible for the conduct of its guests, invitees and representatives (Guests) and must ensure all Guests comply with these terms and conditions, all applicable Venue conditions of entry, and all reasonable directions of TFC, Venue management, security staff and event staff.
4.2 Guests must comply with any applicable dress code notified by TFC or the Venue and must not engage in behaviour that is unsafe, offensive, abusive, discriminatory, disruptive or otherwise unacceptable.
4.3 Occupancy limits for the Facility (including any suites, rooms, function spaces or allocated seating) must not be exceeded. TFC and/or the Venue may restrict entry to, or require patrons to leave, the Facility to ensure compliance with capacity limits and safety requirements.
4.4 Alcohol must not be brought into the Venue or removed from the Facility or Venue (except where expressly permitted by law and the Venue’s policies). The responsible service of alcohol requirements apply at all times and service may be refused.
4.5 Guests who consume alcohol must do so responsibly. Intoxicated, disorderly or aggressive behaviour will not be tolerated.
4.6 TFC and Venue management have a zero-tolerance approach to vilification. Any conduct which may reasonably be considered to incite hatred towards, contempt for, ridicule of or discrimination against a person or group of persons (including opposition players, supporters, umpires or staff) on the ground of their race, religion, gender, colour, sexual preference, orientation or identity, or special ability or disability is prohibited.
4.7 TFC and/or Venue management may refuse entry to, eject or remove any person from the Facility or Venue (and may require surrender of any ticket, accreditation or pass) for breach of these terms, breach of Venue conditions of entry, unacceptable behaviour, dress code breaches, intoxication, safety reasons, or non-compliance with reasonable directions. No refund will be payable where removal or refusal of entry occurs due to a breach by the Client or any Guest.
4.9 Fixtures, fittings, furniture and equipment must not be removed, tampered with or damaged. The Client is responsible for any loss, damage or cleaning costs caused by the Client or any Guest (fair wear and tear excepted).
4.10 The Client acknowledges it is responsible for the behaviour of all Guests at all times, including in the Facility, elsewhere within the Venue, and at any associated event function areas.
4.11 Barracking and supporting the Club is part of the game, however offensive or aggressive behaviour (including yelling, swearing or threatening behaviour when interacting with Club staff, ticketing agents, Venue staff, security or event staff) will not be tolerated.
4.12 Illegal gambling or any other unlawful conduct is strictly prohibited.
4.13 Failure to comply with these terms, Venue requirements, or any applicable VFL/AFL regulations or policies may result in immediate cancellation or termination of the hospitality booking and/or ticketing (in whole or in part) and refusal of entry or removal from the Venue. TFC may also report relevant conduct to the AFL/VFL integrity and security team and/or appropriate law enforcement agencies where appropriate.
4.14 Guests must hold and produce valid accreditation (as applicable) on request. Any unauthorised access, misuse of tickets or accreditation, or failure to comply may result in removal and cancellation without refund.
4.8 TFC and Venue management may enter and inspect the Facility at any time (including during an event) to ensure compliance with these terms and any Venue requirements.
5.0 MISCELLANEOUS
5.1 To the fullest extent permitted by law, TFC is not responsible for any loss, theft of, or damage to personal belongings brought into the Venue or Facility.
5.2 The Client must not use TFC’s name, logos, branding, or any intellectual property (including in advertising, promotion or other commercial purposes) without TFC’s prior written consent.
5.3 The Venue is non-smoking except in any designated smoking areas (if any), and vaping restrictions may also apply.
5.4 The Client indemnifies TFC (and its officers, employees, contractors and agents) against any loss, liability, damage or expense suffered or incurred arising out of or in connection with a breach of these terms by the Client or any Guest, or any negligent or unlawful act or omission of the Client or any Guest, except to the extent caused or contributed to by TFC’s negligence or wilful misconduct.
4.15 Clients and Guests must not enter into any investment, advisory, inducement or other arrangement with any player, coach or official in connection with their participation in the VFL/AFL competitions without the prior written approval of TFC and, where required, the AFL/VFL.
5.5 Unless otherwise agreed in writing, the Venue’s official caterers (or TFC’s nominated caterers) are the sole providers of food and beverage services for the Facility.
5.6 Hospitality packages, tickets and bookings may also be subject to third party terms (including Venue conditions of entry and any ticketing agent terms and conditions) notified to the Client from time to time.
5.7 Tickets, passes and hospitality entitlements are issued for the Client’s internal business use and invited Guests only and must not be transferred, traded, sold, resold (including at a premium), auctioned, used for advertising or promotion, or otherwise used for commercial purposes without TFC’s prior written consent. TFC may cancel any affected tickets or bookings without refund and may refuse entry.
5.8 Subject to these terms and conditions and applicable law, hospitality packages are non-refundable except as expressly stated. Nothing in these terms and conditions excludes, restricts or modifies any non-excludable rights or remedies you may have under the Australian Consumer Law.
5.9 To the fullest extent permitted by law, TFC will not be liable for any indirect or consequential loss arising out of or in connection with the hospitality package or any match or event (including where a match is cancelled, rescheduled or relocated), including any travel or accommodation costs. Where liability cannot be excluded, TFC’s liability is limited to the re-supply of the relevant services or the cost of having them re-supplied (at TFC’s election), to the extent permitted by law.
5.10 These terms and conditions are governed by the laws of Tasmania, and the parties submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Tasmania.
5.11 Any complaints regarding hospitality packages must be submitted in writing to TFC at the contact details notified to the Client (or via the Club’s general membership inbox where no other contact is provided). TFC will use reasonable endeavours to respond within a reasonable timeframe.
5.12 TFC may vary these terms and conditions from time to time. Any updated terms will apply from the time they are published or otherwise notified to the Client.
6.0 PRIVACY
6.1 TFC handles personal information in accordance with its Privacy Policy, available at https://www.devilsfc.com.au/privacy-policy.
7.0 SEASON INTERRUPTION
7.1 If the 2026 VFL Premiership Season is impacted or interrupted, TFC will provide bookings with options to address any material reduction in hospitality benefits.